Sofie Nguyen
I transform complex structures into clear, purposeful design.
My journey into Product Design gave me my greatest advantage: before I ever pushed a pixel in Figma, I spent years learning how complex products are built and exactly why they break. I don't just design interfaces. I design systems that work.
The Engineering Logic: My background in Industrial Engineering taught me how to dissect complex workflows, recognize patterns, and engineer scalable, logical systems from the ground up.
The Human Empathy: My time in Customer Success taught me the real-world cost of bad UX. I spent years listening to what actually frustrates users, hardwiring my brain to advocate for frictionless, intuitive experiences.
Today, I sit right in the middle: balancing business requirements, developer constraints, and the human on the other side of the screen.
Engineering Edge
My background in Industrial Engineering means I design in systems, not just screens.
Global Communicator
Fluent in German and English, conversational in Vietnamese and Korean, and currently tackling Japanese.
Customer Success Roots
I know real user pain points because I used to solve them on the front lines.
SKILLS
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SKILLS 〰️
Product & UX/UI Design
End-to-End Product Design
User-Centered Design
Information Architecture
Rapid Prototyping & Wireframing (Lo/Hi-Fi)
Usability & A/B Testing
Accessibility
Design Systems & Style Guides
Interaction Design & Animation
Strategy & Systems
Cross-Functional Collaboration
Stakeholder Alignment & Management
Developer Handoff
Root-Cause Analysis
B2B/SaaS Workflow Optimization
User Adoption Strategy
Agile Methodology
Tools I use
Figma
Adobe Creative Cloud (Illustrator, Photoshop, After Effects, InDesign)
Slickplan
Weblication
Webflow
Miro
UsabilityHub
Balsamiq
Like what you see?
Experience
UI/UX Designer
FIGGE+SCHUSTER AG
Customer Success Consultant
MitraTech
Education
09/2023 – present
Architected a scalable Figma-to-CMS workflow using local variables, spearheaded accessible website relaunches, and led cross-functional product design while navigating strict technical constraints.
10/2021 – 10/2022
Facilitated cross-functional collaboration between product, devs, and stakeholders to accelerate user adoption, solve UX roadblocks, and optimize B2B SaaS workflows.
UI/UX Design Bootcamp
12/2022 – 04/2023
CareerFoundry
Intensive specialization in the end-to-end product design process. Translated my analytical engineering background into visual interface design by architecting four complete app and SaaS projects (encompassing user research, wireframing, interactive prototyping, and usability testing).
Google-UX-Design Certificate
05/2022 – 10/2022
Coursera
Comprehensive foundation in User-Centered Design (UCD). Focused on building deep user empathy, ensuring digital accessibility, and methodically conducting qualitative and quantitative UX research.
M.Eng., Engineering and Management
2019 – 2021
Hochschule München
Specialized in strategic project management and complex system architecture. This degree trained me to view workflows holistically, align business goals with technical feasibility, and make data-driven decisions—forming the strategic backbone of my product design approach today.
B.Eng., Engineering and Management
2013 – 2018
Hochschule München
Strong focus on analytical problem-solving, process optimization, and technical understanding. This foundational degree shaped my "Systematic Mindset"—the ability to deconstruct chaotic, complex challenges and rebuild them into logical, scalable, and highly efficient structures.
MORE
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MORE 〰️
This is what I do for fun!
