Nice to meet you,

I’m Sofie!

Passionate, skilled, and driven, I am an exceptional UI/UX designer ready to elevate companies' user experiences to new heights. With a background in industrial engineering and customer success, I offer a unique blend of skills and expertise.

By employing a user-centric approach, gathering feedback, and conducting usability tests, I create intuitive and captivating design solutions. My strong analytical thinking, problem-solving abilities, and effective communication skills ensure seamless collaboration within agile and cross-functional teams.

Additionally, my diverse interests in plants, food, and digital sketching fuel my creativity, enabling me to deliver innovative and impactful design solutions. Let me bring my enthusiasm and expertise to your company, and together, we'll create user experiences that will make your brand shine like never before.

Skills

Design Skills

  • design thinking, user-centered design processes

  • user research, user personas, user flows

  • illustration, interaction design, animation

  • wireframing, prototyping

  • usability testing, A/B preference testing

  • visual branding, style guides, and

  • mockup creation

Skills

Tools:

  • Figma

  • Adobe CC (Illustrator, Photoshop, After Effects)

  • Balsamiq

  • Usability Hub

  • Miro

  • Trello

  • Google Suite

  • Microsoft Suite

Already interested? Get in touch!

✉️ nguyen.sofie@gmail.com | ☎︎ +4917656854338

View full resume (PDF)

Experience

UI|UX Design Professional Certification

CareerFoundry | 12/2022 – 5/2023

  • Designed and developed four innovative applications utilizing the design thinking process, focusing on user-centric experiences and enhancing engagement.

  • Understood the problem via user research user interviews and competitive analysis

  • Defined user personas, user flows

  • Ideated design and structure using competitive analysis, user surveys and research

  • Created low, mid and high fidelity wireframes with pen and paper and Figma

  • Conducted usability testing of clickable prototypes

  • Organized and analysed testing results

  • Iterated the design based on testing results

  • Created moodboards, style guides and mock-ups

  • Finalized visual design focusing on visual hierarch

Customer Success Consultant

Alyne GmbH | 10/2021 – 10/2022

  • Effective client/stakeholder communication for understanding needs and providing demos/training, ensuring high user adoption and satisfaction.

  • User-centric approach: feedback gathering, collaboration with product teams, usability testing, intuitive solutions, enhanced user experience.

  • Strong problem-solving: addressing design/process challenges, proposing tailored solutions, iterating based on feedback, improved usability and user engagement.

  • Cross-functional collaboration with developers, product managers, stakeholders, aligning design goals, timely project delivery within scope.

Customer Success Working Student

Alyne GmbH | 10/2020 – 09/2021

  • Improved support processes by identifying inefficiencies, analyzing workflows, and implementing optimized solutions, enhancing team efficiency and effectiveness.

  • Provided valuable support to upper management with strong task management and prioritization skills.

Mobile Services VAS Intern

Wirecard Technologies GmbH | 02/2017 – 02/2018

  • Conducted successful usability and quality testing of targeted advertising prints, improving placement and marketing effectiveness.

  • Increased new employee onboarding efficiency by creating handbooks and guidelines, providing clear and structured steps for comprehensive training.

Education

UI Design Bootcamp

CareerFoundry | 12 / 2022 – 04 / 2023

Google-UX-Design Certificate

Coursera | 05 / 2022 – 10 / 2022

M.Eng., Engineering and Management

Munich University of Applied Science | 2019 – 2021

B.Eng., Engineering and Management

Munich University of Applied Science | 2013 – 2018

Here’s Something Extra!

Immerse yourself in the paw-some world of my digital art in black and white, brought to life on Procreate.